About Us and Our Brand
We, Small and Medium Business Industry began our journey in the year 2002
and since then, we have been offering our customers a wide variety of machines. The product line we offer include Thermocol Plate Making Machine, Dona Paper Lamination Machine, Paper Plate Making Machine, Tissue Making Machine, Paper Glass Making Machine and Paper Bag Making Machine
are to name a few. Each of the aforesaid and more machines are sold under the brand name - SMI
. Moreover, these machines are highly demanded in the market due to their rigid construction, high work efficiency, etc. We remain true to our nature of business of manufacturer
. This is being the reason; we have established a strong and ultra-modern infrastructural base that is equipped with technologically advance machinery and other other resources for achieving our set targets on time. Following the footsteps of our CEO, Mr. A. K. Singh
; we have made ourselves capable of catering our customers' demands on time.After Sales Service
In this world of competition, customers demand more and in order to render them more, we believe in rendering after sales services along with offering our product line of unmatched quality. Following are the services that we offer our customers to cater their ever-growing demands:
- We provide installation services of our machines by paying for it and installation may approximately 45 days.
- Customers can also avail site visit from engineers.
- We also render transportation services, but customers need to pay attention to their goods.
Infrastructure is now seen to be an important factor when it comes to establishing relations with a company because customers prefer associating with businesses that have sophisticated infrastructural base. With this in view, we have set up a base that is depicts a glimpse of our work culture. Sprawling over an large area, our infrastructure is divided into many units like manufacturing department, sales unit, logistics and administrative unit. Each one work in coordination with the other to obtain the best results in the form of our Tissue Making Machine, Paper Glass Making Machine, Thermocol Plate Making Machine and more.Why Us?
We always tops the list of our customers' choices due to many reasons and of which some are cited are cited below:
- Client-centric approaches
- On-time delivery of products
- Fair price structure
- Professional workforce
- Wide distribution network
Achieving higher level of customer satisfaction is our main aim and we do the following to make our customer happy:
- In order to have easy monetary transactions, our customers can pay us through the bank transfers.
- Also, we carry forward all the processes as soon as possible, once the liabilities are cleared.